Management and Leadership Programs & Workshops


Reading and Understanding Corporate Annual Reports
Situational Leadership
Basic Management Development
Advanced Management Development
Current Issues In Management
Conflict Resolution
Proactive Employee Relations 
Needs Assessment
Performance Appraisal Processes
Managing Your Expectations
Communications
Conflict Resolution
Managing High Performing Teams


Business Skill Sets

Managing Your Profit Center
Negotiation Skills (Harvard Model)
Legendary Customer Service (Blanchard Model)
Integrity Selling Skills (Willingham Model)
Establishing or Maintaining a Union-Free Environment
Designing Appropriate and Effective Human Resources Processes
Creating Your Business Infrastructure
Product & Service Knowledge
Customer & Market Awareness
Operations Support
Recruiting and Hiring
Identifying Your Competitor's Capabilities


 ~
Ken Moore Associates
1359 Lexington Avenue, Schenectady, NY 12309  (518) 374-1050
info@kenmooreassociates.com
~

Copyright © Ken Moore Associates 2009